Hi, a survey I put out last week is responding to participants with "Form over quota - the form has exceeded its allocated quota".

  • PAULDEIGHTON
    Asked on July 20, 2015 at 4:06 AM

    Please let me know urgently how to resolve this.

     

    Regards,
    Paul

  • PAULDEIGHTON
    Replied on July 20, 2015 at 4:24 AM

    Yes, we moved recently to premium, I guess this form was created under the free account and I expected it and others to migrate across automatically.

     

    The url is https://secure.jotformeu.com/form/51874824528364

     

    Regards,
    Paul

  • PAULDEIGHTON
    Replied on July 20, 2015 at 4:29 AM

    Yes, we moved recently to premium, I guess this form was created under the free account and I expected it and others to migrate across automatically.

     

    The url is https://secure.jotformeu.com/form/51874824528364

     

    Regards,
    Paul

  • PAULDEIGHTON
    Replied on July 20, 2015 at 4:55 AM

    Please migrate this form urgently and let me know how to migrate all others.

     

    many thanks,

    Paul

  • PAULDEIGHTON
    Replied on July 20, 2015 at 5:00 AM

    Thank you, excellent support.

    You may want to look at the system you have in place for automatically migrating surveys, as an option for the customer.

    Regards,

    Paul