What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I create my form to a PDF, it looks way different from when I view it & is off center

    Asked by ybarramegan on July 20, 2015 at 09:14 AM
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    Answered by KadeJM on July 20, 2015 at 11:05 AM

    To my understanding I see you are having an issue with your form appearing incorrectly after you try to create a pdf of your form.

    I looked in your account and found this form here http://www.jotform.us/form/50755085945161. Is this the right now with this issue?

    I tested this and found that there does appear to a problem with how your form is displayed when viewed as a pdf.

    Is this the same issue that you are speaking of from your end? Please confirm or correct me.


    Your Form:


    PDF of Your Form:


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    Answered by ybarramegan on July 20, 2015 at 11:09 AM
    Yes, this is the correct form I am speaking of.
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    Answered by Sammy on July 20, 2015 at 12:50 PM

    I have cleared your form cache, kindly clear you browser cache and attempt to regenerate the PDF file again

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    Answered by ybarramegan on July 20, 2015 at 03:39 PM
    ​I cleared my cache​ & it is still not working
    Thank you,
    Megan Ybarra
    Event Coordinator
    (616) 403-6045
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    JotForm Support

    Answered by BJoanna on July 20, 2015 at 04:59 PM

    Are you trying to create fillable PDF form?



    I have successfully created fillable PDF form from your form and the layout of the PDF  form is good. Please note that layout of Fillable PDF form does not look like exactly the same like web version of the form.

    If you have any other issue with layout of the PDF form, can you please provide us a screenshot of your problem? 


    Hope this will help. Let us know if you need further assistance.