When I create my form to a PDF, it looks way different from when I view it & is off center

  • ybarramegan
    Asked on July 20, 2015 at 9:14 AM
  • KadeJM
    Replied on July 20, 2015 at 11:05 AM

    To my understanding I see you are having an issue with your form appearing incorrectly after you try to create a pdf of your form.

    I looked in your account and found this form here http://www.jotform.us/form/50755085945161. Is this the right now with this issue?

    I tested this and found that there does appear to a problem with how your form is displayed when viewed as a pdf.

    Is this the same issue that you are speaking of from your end? Please confirm or correct me.

     

    Your Form:

    When I create my form to a PDF, it looks way different from when I view it & is off center Image 1 Screenshot 30

     

    PDF of Your Form:

    When I create my form to a PDF, it looks way different from when I view it & is off center Image 2 Screenshot 41

     

  • ybarramegan
    Replied on July 20, 2015 at 11:09 AM
    Yes, this is the correct form I am speaking of.
    ...
  • Sammy
    Replied on July 20, 2015 at 12:50 PM

    I have cleared your form cache, kindly clear you browser cache and attempt to regenerate the PDF file again

  • ybarramegan
    Replied on July 20, 2015 at 3:39 PM
    ​I cleared my cache​ & it is still not working
    Thank you,
    Megan Ybarra
    Event Coordinator
    (616) 403-6045
    www.westmichigandiscjockey.com
    ...
  • BJoanna
    Replied on July 20, 2015 at 4:59 PM

    Are you trying to create fillable PDF form?

     

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    I have successfully created fillable PDF form from your form and the layout of the PDF  form is good. Please note that layout of Fillable PDF form does not look like exactly the same like web version of the form.

    When I create my form to a PDF, it looks way different from when I view it & is off center Image 1 Screenshot 20

    If you have any other issue with layout of the PDF form, can you please provide us a screenshot of your problem? 

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum 

    Hope this will help. Let us know if you need further assistance.