Eliminate automated submissions

  • clef5257
    Asked on July 20, 2015 at 11:46 AM

    I have an online form that received nearly 100 inquiries in one day that were exactly the same and I suspect were created by an automated bot.  How can I eliminate this from happening?

     

    I did add a required field.  Not sure that this helped or not.  I am using your platform primarily to avoid this exact SPAM issue.

     

    Page URL: http://clarksoneyecare.com/lasik/lasik-patient-survey.html
  • Sammy
    Replied on July 20, 2015 at 1:01 PM

    You can one of the captcha widgets in order to reduce automated submissions, please let us know if the problem persists

    Eliminate automated submissions Image 1 Screenshot 20

  • clef5257
    Replied on July 20, 2015 at 2:49 PM

    I can, but I must admit that I am disappointed with your response.  I was under the impression that  this type of SPAM prevention would be built into your robust system.

  • Sammy
    Replied on July 20, 2015 at 3:59 PM

    Another approach you can use is to limit the number of submissions per IP address using the unique submissions property

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    You can also set unique submissions based on a field such as an email address

    Eliminate automated submissions Image 1 Screenshot 20

    I hope this addresses you issue in a much more better way.