What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Eliminate automated submissions

    Asked by clef5257 on July 20, 2015 at 11:46 AM

    I have an online form that received nearly 100 inquiries in one day that were exactly the same and I suspect were created by an automated bot.  How can I eliminate this from happening?

     

    I did add a required field.  Not sure that this helped or not.  I am using your platform primarily to avoid this exact SPAM issue.

     

    Page URL:
    http://clarksoneyecare.com/lasik/lasik-patient-survey.html

    Submissions automated online form required field platform
  • Profile Image

    Answered by Sammy on July 20, 2015 at 01:01 PM

    You can one of the captcha widgets in order to reduce automated submissions, please let us know if the problem persists

  • Profile Image

    Answered by clef5257 on July 20, 2015 at 02:49 PM

    I can, but I must admit that I am disappointed with your response.  I was under the impression that  this type of SPAM prevention would be built into your robust system.

  • Profile Image

    Answered by Sammy on July 20, 2015 at 03:59 PM

    Another approach you can use is to limit the number of submissions per IP address using the unique submissions property

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    You can also set unique submissions based on a field such as an email address

    I hope this addresses you issue in a much more better way.