What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I see how notifications come in.

    Asked by brenmc22 on July 20, 2015 at 01:31 PM

    I have multiple forms being used right now and they come in as notification 1.  I want to change the name ?

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    JotForm Support

    Answered by david on July 20, 2015 at 02:45 PM


    Please refer to our user guide on How to send notifications to multiple email addresses



    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    Double clicking the "Notification" text in the area in the screenshot above will allow you to change the label for the notification.

    You can also customize the sender name and various other properties of your notification from the same place.

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    Answered by brenmc22 on July 21, 2015 at 11:31 AM

    I can send this form to a personal email without my account email being notified?

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    JotForm Support

    Answered by david on July 21, 2015 at 12:32 PM

    Yes, the email will be sent to whatever is entered in the recipient email address field.  If your account email is not a recipient, it will not receive the notifications.