What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is causing the submit button to not always appear?

    Asked by jessica rooke on December 07, 2011 at 03:42 PM

    As people are linking to our VOLUNTEER jotform, not everyone will have a submit button.  Two people sitting side-by-side using the same server can access the form, and one would have a submit button the other would not.  This problem is knowwn to occur with both Firefox and Explorer on Macs and PC.

    Page URL:
    http://chillychili.us/volapp.html

  • Profile Image
    JotForm Support

    Answered by idarktech on December 07, 2011 at 05:59 PM

    Hi Jessica,

    Just simply increase your iframe height to pull up the submit button. Here's how you will do that.

    First, find this code inside your volapp.html file

    <iframe allowtransparency="true" src="//form.jotform.com/form/13005520288" frameborder="0" style="border-style: none; border-color: inherit; border-width: medium; width:100%; height:2517px; " scrolling="no">

    </iframe>

     

    And then change the highlighted number (2517) to 2700, this should fix your problem.


    If you have follow up questions, please let us know. Thank you for using JotForm!