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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My form appears to be disabled?

    Asked by esther.seligman on July 20, 2015 at 11:29 PM

    In the enable/disable field, I enabled my form. I cannot locate the field that is causing my form to be inactive. How can I troubleshoot this now and in the future



    Form appears enabled...

    StatusEnable or Disable Form.
    Page URL:

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    JotForm Support

    Answered by Charlie on July 21, 2015 at 02:51 AM


    I believe this is because of the word "username", we have our anti-Phishing system the regularly scans thousands of forms, and that field is a violation of our "Terms of Use", this mimics a phishing page that ask for sensitive information like log in credentials like usernames. 

    I've re-activated your account, but I would advise that you delete those fields and avoid creating similar ones to avoid being autosuspended again.