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esther.seligmanAsked on July 20, 2015 at 11:29 PM
In the enable/disable field, I enabled my form. I cannot locate the field that is causing my form to be inactive. How can I troubleshoot this now and in the future
Form appears enabled...
StatusEnable or Disable Form. Enabled -
CharlieReplied on July 21, 2015 at 2:51 AM
Hi,
I believe this is because of the word "username", we have our anti-Phishing system the regularly scans thousands of forms, and that field is a violation of our "Terms of Use", this mimics a phishing page that ask for sensitive information like log in credentials like usernames.
I've re-activated your account, but I would advise that you delete those fields and avoid creating similar ones to avoid being autosuspended again.
Regards.