What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You need to make sure that you are logged in to the right paid account. PAULDEIGHTON is the correct user account.
To checked if you are logged in or not, please try clicking the user icon at the top right. Your username should show up beside the avatar icon.
Hope this helps. Let us know if you have any questions. Thank you.