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    "The file or directory could not be found." when form is embedded using js embed code

    Asked by manjula  on July 21, 2015 at 05:01 AM

    <script type="text/javascript" src="//form.jotform.me/jsform/51662183651455"></script> 

    The form is working displaying good but if i filled out it should show ur form is submitted successfully

    but instead of it is showing   "The file or directory could not be found." so iam unable  to receive the data in my mail id. could u help my and give the solution....

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    Answered by Ben on July 21, 2015 at 10:19 AM

    Based on what you have mentioned I believe that you have opened the page on your own local computer instead of on a website?

    The reason why I think this is because the error you have mentioned indicates that the form had tried to open something over file protocol. Since you say that it happened on the submission, it is most likely that it is not being called over http:// protocol, but over file:// protocol instead.

    Do let us know what is the link to the page where you have embed the page, but also, since I see that you have 2 threads in regards to this, this one and the: http://www.jotform.com/answers/615248 I would like to ask you to only reply back to this one in order for us to properly assist you.

    Thank you.