What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to customise the grid on the submissions page to add in a date field for when orders have been processed?

    Asked by anna.mitchell on July 21, 2015 at 05:33 AM

    I send out orders and would like to add a field to the submissions grid so I can show when an ordered was sent out and when it was invoiced

     

    can you pelase reply to

     

    marion.munro@pathsforall.org.uk

    Submissions date field submissions page
  • Profile Image

    Answered by Ben on July 21, 2015 at 10:44 AM

    Unfortunately no, you can not customize the grid to add an extra field to the form, at least not directly, but you can do it indirectly, by adding the DateTime field to your jotform.

    You can hide this field or place it on a hidden page, so that you can edit the form and add this extra info to it, without your customers seeing such things.

    In regards to your request to send you reply to the specific email, please note that our forum replies go to the email that is registered with the account and that we can not change this, but if you want, you can always send us an email and we will reply back through that exact email.

    Our email is support@jotform.com.

    I would however suggest using our forum instead for a faster response time.