Disabled account due to SSL submission

  • Profile Image
    novarenovations
    Asked on July 21, 2015 at 08:30 AM

    Hello,

     

    I hit my quota on SSL submissions.  I thought I posted using the http address (and I did) however it was embedded on google site which caused all submissions to be submitted securely.  Is there any way for my account to NOT be disabled and allow non-secure form to continue to be submitted.  Thanks for the consideration.

    Best,

    Pete

    renovations.novawellness@gmail.com 

  • Profile Image
    BJoanna
    Answered on July 21, 2015 at 11:18 AM

    I have checked your account and it is overlimit. As free user you have a limit of 10 SSL submissions and there is currently 11 SSL submissions on your account. 

    I have manually changed number of your SSL submissions from 11 to 9 so your form will not be disabled. Please note that this can be done only once per account.

     

    Also make sure that your using non secure form to avoid that your account go overlimit again.  

    Hope this will help. Let us know if you need further assistance.