What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what is a private key and how do i obtain one?

    Asked by Egodwin1 on July 21, 2015 at 10:51 AM

    I am looking to see a submission, but the website is declaring i need to upload a private key. I don't know what this means...

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    JotForm Support Manager

    Answered by Jeanette on July 21, 2015 at 01:00 PM

    You have to download the private key as explained here.

    When you try to access the submissions, you'll be prompted to upload your private key: