What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created a form and put it on my site, however it shows as a footer on every page, and is blocking the menu for my entire site on its mobile version?

    Asked by ElissaButironi on July 21, 2015 at 12:23 PM

    Is there a way to make a jot form just a "closed" form and not make it the entire background of my footer on my site? When I go on my website on the mobile or iPad version, the JotForm that I made doesn't allow me to click into the menu of the rest of the pages of my site. It seems like the jotForm as the footer, is being used as the whole background on my site. If I input a name and email address on my form, my site menu is then viewable, but the "Thank you" message that i built into the JotForm is now blocking my menu from being able to be clicked, although they are now viewable.


    I am not sure exactly how to explain what I need, but I hope I explained it enough to where a solution can be found. Is there an option in the settings or design options of the template where I can make the form have no large background and just have the text encompassed inside a box? Essentially, I want to remove the background from the JotForm from being on my WHOLE footer, to the background just being around the text of my JotForm. This way, I am hoping it will not block my menu of my site on the mobile version. 


    Thank you,


    Page URL:

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    JotForm Support

    Answered by Charlie on July 21, 2015 at 02:26 PM


    Did you remove the form in your website? I can't seem to find your form there.


    You can also check this guide on how to embed your form in your Squarespace site: http://www.jotform.com/help/37-Adding-Form-to-Squarespace.

    Would it be possible to give us a test page to where we can check the form embedded on your website?

    We'll wait for your response.

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    Answered by ElissaButironi on July 21, 2015 at 03:44 PM
    Hello! Thank you for your response! I not longer need help. I found my
    answer. Have a wonderful day!
    Elissa A. Butironi, MBA
    *E.L.B. Coaching*
    Coach-Life. Career. Executive. Wellness.
    mobile phone: 845-392-8163
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    JotForm Support

    Answered by Mike_G on July 21, 2015 at 05:41 PM

    We're glad to know that you already found the answer to your issue. Should you be needing any assistance with anything about JotForm, please feel free to open a new thread and we will be glad to help you. Thank you.