What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is form collapse no longer working?

    Asked by zebratechnologies on July 21, 2015 at 12:41 PM

    I had an existing form collapse but I wanted to change  the form key. Now it no longer lets me select the form collapse. 

    select show collapse show condition hide condition
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    JotForm Support Manager

    Answered by Jeanette on July 21, 2015 at 02:29 PM

    Is this about trying to include form collapse in the conditions wizard? Please give us more details so we can help you further.

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    Answered by zebratechnologies on July 21, 2015 at 03:53 PM

    Yes, this is about trying to include form collapse in the conditions wizard. My form collapse is titled "show form" and I can no longer select it from the conditions menu. 

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    JotForm Support

    Answered by jonathan on July 21, 2015 at 05:49 PM

    There seems to be a temporary glitch on our side that affect the Condition Wizards to show/hide the Collapse field when use in conditional statement.

    An immediate fixed had already be done by our dev. I could no longer reproduced the same problem on a test form.

     

    Please check and test again on your side. Let us know if issue persist.

    Thanks.

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    Answered by zebratechnologies on July 21, 2015 at 05:53 PM

    It works! Thank you very much!