What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having problems with the link between Sales Force and Jotform

    Asked by BMWGroupFleet on July 21, 2015 at 02:32 PM
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    JotForm Support

    Answered by david on July 21, 2015 at 04:31 PM


    If you are having issues with a previously setup integration, please try removing the integration and setting it up once again.  If you are trying to setup a new integration, here is our guide on how to do do so:


    Make sure your Salesforce username, password and security token are all correct when setting things up.

    If there is something specifically not working with the integration, let us know and we will be happy to see what the issue may be.