What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have now deleted the paypal payment method, but not sure how to add a new card

    Asked by Daniellees on December 08, 2011 at 05:38 AM

    can't see any way to do this?! I want to keep the account active, I just wanted to change the payment method.

  • Profile Image
    JotForm Support

    Answered by mliz on December 08, 2011 at 07:37 AM

    After logging in to your JotForm account please visit the following url http://www.jotform.com/upgrade this will show you an option to re upgrade to a Premium account using Credit Card. You may also go to the Account Settings section of JotForm and click on the Upgrade to Premium button.

    Let us know if this works.

    Thanks for using JotForm!