What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to shorten my user name so my short URL will be more compact.

    Asked by stevespacks on July 21, 2015 at 03:29 PM
    Page URL:

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    Answered by Ben on July 21, 2015 at 05:30 PM

    OK, we can help you with that - there is not an option to do that yourself, but in order for us to do this, please do let us know the 3 shorter versions of your username that you would like to have it changed into, in the order of preference.

    We will then start with the first and change to the first one that is available.

    Once done, do note that your forms will not be accessible, until you change the form URL to hold your new username.

    If you have some forms embedded on your website or shared with the direct URL, these would still continue to work.

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    Answered by stevespacks on July 22, 2015 at 08:16 AM

    Great, Thanks. Here are my choices:


    1 - stpx


    2 - stpks


    3 - stxpx


    When I receive notice you've made the change, and to which option, I'll update  my links to forms.

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    Answered by Ben on July 22, 2015 at 09:23 AM

    Your username was updated to stpks as it was the first one available.

    Do let us know if you have any questions or if you need any further assistance and we would be happy to assist :)

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    JotForm Support

    Answered by david on July 22, 2015 at 11:37 AM

    Thank you for the kind words!  We do what we can.  If there is anything else we can do for you, just let us know.