How does Submission Limit work?

  • Profile Image
    Asked on July 21, 2015 at 04:22 PM
    I just wanted to check am I at my limit for free form submissions?
    I was confused because it says over 100 but then only 10 for secure forms.
    How do I find out which mine is?
  • Profile Image
    Answered on July 21, 2015 at 04:48 PM

    For a Free Plan, you have a total of 100 Non-Secured submissions, 10 Secured (SSL) submissions and 100 MB available space for File Uploads. 

    If you go over on any given limit then your forms would become disabled until you either waited for the free plan to reset its limit on the first of each month or by upgrading your account plan to premium or higher depending on your needs.

    The  allocated 100 MB upload space limit is calculated if you have upload field in your form. Please be informed that unlike submission counter, this space is not reset every month. To clear your upload storage space, you will have to delete your submissions that have file attachments.

    Please be noted that once you get close to your limit, a notice would be sent out to you ahead of time to serve as a warning that you are about to reach your limit or you've gone over your limit.

    You can compare the different plans and their limits per each plan level on our Pricing Guide

    I have checked your account: 

    You now  have 12 submissions for Non-secured, 0 for Secured and 0.00 MB for your Upload limit. 

    I hope this helps. Should you need any further assistance, please do not hesitate to get back to us. Thank you.