What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unauthorized account creation

    Asked by Lina Forzley  on July 21, 2015 at 04:51 PM

    Hello,

     

    Someone created an account using my email address, but I did not sign up for your services.  Please delete the account assciated with lina@linaepicure.com, and confirm receipt of this request once completed.


    Thank you.

    unauthorized confirm hello and email
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    JotForm Support

    Answered by Kiran on July 21, 2015 at 07:07 PM

    Hello Lina,

    As per your request, we have deleted your account. Please let us know if you need any further assistance. We will be happy to help.

    Thanks!

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    Answered by Lina  on July 22, 2015 at 05:43 PM

    Hello,

    I just received an email from the company that is building our new website, and they told me they could not login to JotForm.  They created an account on my behalf without telling me, and so I submitted my request to cancel the account, not knowing it was for our new website.  Would you be able to reinstate the account?  My sincere apologies for the inconvenience.

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    JotForm Support

    Answered by BDAVID on July 22, 2015 at 07:03 PM

    No problem, your Rococo account has been re-activated, let us know if you need more help, we will be glad to assist you.