What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I integrate my PayPal account information on the form I created?

    Asked by April Morris  on July 21, 2015 at 06:36 PM

    We are a charity, and when I modified one of your forms, I cannot select PayPal as the payment method.  I get the comment that I need to remove the payment method in the form, but I can't see where that payment method resides.  I'm not sure how to insert our api gateway.


    Thank you

    April Morris

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    JotForm Support

    Answered by EltonCris on July 22, 2015 at 01:14 AM

    Hello April,

    You have a purchase order tool on your form, that's the tool what the error trying to imply.

    Unfortunately, purchase order is part of the payment tool, you have to remove it if you want to change it with a Paypal payment tool.

    Let us know if you need any further help.