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ozconnectAsked on July 21, 2015 at 8:42 PM
Hi,
I set up the form but realised the autoresponder with the submission details were never sent to whoever fills in my forms, Please advise URGENTLY.
Thanks
Olivia
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CharlieReplied on July 22, 2015 at 3:04 AM
Hi Olivia,
I see you already have an opened thread regarding this concern, please refer to this link instead: http://www.jotform.com/answers/616163. We will address it accordingly. We advise our users not to open multiple threads so that we will be able to assist you better and avoid confusion.
Thank you.
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ozconnectReplied on July 22, 2015 at 7:04 AMHi
Thank you so much for working on this right now. Just one more - how to
check SMTP setting as mentioned?
Many thanks,
OZ.Connect Team
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CharlieReplied on July 22, 2015 at 9:06 AM
Hi,
Please direct your reply in this thread: http://www.jotform.com/answers/616163. Open it and reply directly there, I see my colleague is waiting for your response there.
For the SMTP, you can check these guides:
http://www.jotform.com/help/241-How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings
http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
Thank you.