What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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Is this the form you are referring to - http://www.jotform.us/form/52018956840156? Can you also provide to us the exact URL where you have embedded your form? If you still haven't embedded your form, you can try embedding it to your webpage using the iFrame embed method. To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the Form iFrame Code.