What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended? There is a mistake!

    Asked by Alex Cavalcante on December 08, 2011 at 10:13 AM


    Dear, good afternoon!

    User: agenciaproduza

    First congratulations jotform project. I am heavy users.
    But it is much dissatisfaction with the intention of writing to record and resolve the problem of suspension that has occurred with us.

    We do not understand what happened and why we searched committing span. This is not true! Use only for registration and within our own company. We were even considering to purchase the service for our customers.

    Godt this situa'ão to recover sooner.

    I'm waiting for the manifestation and a release as soon as possible. There is important information which we are not getting treatment.

    Sincerely,
    Alex Cavalcante
    CEO - Agência Produza LTDA
    Florinópolis l Brazil

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    Answered by AtacanC on December 08, 2011 at 11:32 AM

    Sorry about that. I unsuspended your account and whitelisted your forms.