What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the notification editor not working?

    Asked by StudioBe on July 22, 2015 at 02:43 PM

    Looks like JotForm changed the notification email editor? Now I cannot switch between HTML and the visual mode. Is there no way to view the complete HTML? What is going on?? Can you please switch back to the old editor?

    JotForm email editor and email
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    JotForm Support

    Answered by KadeJM on July 22, 2015 at 03:34 PM

    You are correct. The email notification was updated by our developers with a more optimized version. However, most of the existing tools are still there including using Html.

    To access the html mode all you have to do is click on the email notifications "Source Code" button. Please see my screenshot below for a better understanding.

    If you need further help just let us know.