What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to upgrade. Is it possible to change username so that when using customizable link it shows name of our company, not a person's name?

    Asked by alatimer on December 08, 2011 at 01:24 PM
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    Answered by fxr on December 08, 2011 at 04:46 PM

    I'm afraid we can't change usernames, it causes too many account related issues on our server. 

    All I can suggest is to create a new account and clone your current forms into it. 

    I am sorry that I am unable to provide a less painful solution for you.