No submit button on Embedded website when using Firefox.

  • Profile Image
    Asked on July 22, 2015 at 02:48 PM

    I've had several callers say the submit button is missing.   This appears to happen for Firefox users when they visit the survey when it is embedded on our web page.


    If they visit the actual form, the button appears:

  • Profile Image
    Answered on July 22, 2015 at 03:18 PM

    I had to make a quick fix to to stop all of the complaints.  I changed it to a direct link to the form on jotform's servers.

    In order to give you a look at what the embedded page looked like, visit here instead

    Sorry about that.


  • Profile Image
    Answered on July 22, 2015 at 04:16 PM

    Thank you for contacting us.

    The issue is related to the form iFrame height, it seems that the form is not long enough in Firefox. To fix this, you can try updating the form iFrame code a bit, add !important to the height parameter, and change scrolling to auto.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//" frameborder="0" style="width:100%; height:4171px !important; border:none;" scrolling="auto"></iframe>

    If you need any further assistance, please let us know.