What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Terms and condition text is not responsive

    Asked by schwabino on July 22, 2015 at 10:00 PM

    Here us the form - http://ff3.47e.myftpupload.com/join-our-team/

     

    I selected "responsive form" on the design options but its still not being responsive, any ideas?

     

    Thanks

    B

    Page URL:
    http://ff3.47e.myftpupload.com/join-our-team/

    selected thanks href a
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 23, 2015 at 04:09 AM

    I have tested your form and is seems that only terms and condition text is not responsive.

    Please add Mobile Responsive widget inside of your form to make terms and condition text responsive.

    After adding Mobile Responsive widget your form will look like this. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by schwabino on July 23, 2015 at 05:11 AM

    I did that but the site now does not show all the text??

     

    http://ff3.47e.myftpupload.com/join-our-team/

     

  • Profile Image

    Answered by Sammy on July 23, 2015 at 08:50 AM

    I have tested your site on my phone using chrome, all of the text is showing, on what form are you experiencing the above issue?

     

    Kindly try clearing you browser cache and revisit the URL again

  • Profile Image

    Answered by schwabino on July 23, 2015 at 12:54 PM
    I used a different way around it -
    B
    ...
  • Profile Image

    Answered by schwabino on August 18, 2015 at 02:40 PM
    Hello
    My form is not populating on my page correctly? -
    http://71a.1b2.myftpupload.com/contact/
    I have tried embedding and iframe and I must refresh the page to see it,
    how can I get around this?
    Thanks
    B

    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 18, 2015 at 03:56 PM

    Considering that your last question is not related to subject of this thread, I have moved your question to separate thread and we will provide you an answer there shortly. 

    http://www.jotform.com/answers/642365 

  • Profile Image

    Answered by schwabino on August 24, 2015 at 05:45 PM
    Hello
    Quick Question - my client gets emails from her form and the email sender is
    ‘noreply@jotform’ and not the actual sender’s email.
    We’re hoping these messages can be ‘from' the actual sender and not the
    noreply@jotform
    How do I do this?
    Thanks
    B

    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on August 24, 2015 at 11:05 PM

    @schwabino

    For us to better assist you, we advise that you open a separate thread for each question that you have, I went ahead an opened one for you regarding the sender email. Please refer to this link instead: http://www.jotform.com/answers/646823. We will address it accordingly.

    Thank you.

  • Profile Image

    Answered by schwabino on August 27, 2015 at 12:45 PM
    Hello I have a quick question, one of my forms is going to my clients SPAM
    folder, how do I make this not go to the SPAM folder but the inbox?
    Thanks
    Brian

    ...
  • Profile Image
    JotForm Support

    (Private)

    Answered by Charlie on August 27, 2015 at 12:52 PM

    @schwabino

    Hi, as previously suggested, we advise that you open a new thread when you have any questions or concerns. For the follow up concern, please check this link: http://www.jotform.com/answers/649196. We will address it shortly.

    Thank you.