What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are some of our forms droping particular fields?

    Asked by Monadelphous on July 22, 2015 at 11:08 PM

    Some of our forms seem to randomly misplacing particular infromation in some particular fields. The form seems fine on the portal but looking at the form on a tablet it is not there.

    form on in a
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    Answered by Sammy on July 23, 2015 at 06:43 AM

    Are you embedding the form on a website,  if so embed it using the iframe option

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Also try adding the mobile responsive widget to your form

    http://widgets.jotform.com/widget/mobile_responsive

    Could you additionally provide the link to the form