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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want for people to be able to fill it out over and over again.

    Asked by damienbegley on July 23, 2015 at 05:32 AM

    I want to put a form on my BigCommerce site which isn't so much a contact us form as an order form and I want for people to be able to fill it out over and over



    This is a re-post of a comment on Add a 'Contact Us' form in a BigCommerce page

    order form contact us form site fill
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 23, 2015 at 08:37 AM

    Hello damienbegley,

    I am not sure if I have understood your question correctly. Do you want to allow users to be able to submit the form again and again without going to the page everytime?

    In that case you will have to redirect the user to the same form after the form is submitted. Here are the steps you should follow:

    #1. Grab your form's direct URL. Please check the screenshot below how to grab your form's direct URL:

     

    #2. Add the form's direct URL as the "Custom Thank you" URL of your form. The following guide should help you how to redirect user to any specific page:  http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    Answered by damienbegley on July 23, 2015 at 03:39 PM
    Dear Jotform,
    I will have to do my homework here and figure things out. I am asking, or
    so I feel, questions before thoroughly going through the information. This
    is what I did: I placed form on my BigCommerce site to have filled out, and
    then the MAGIC HAPPENED:
    Much to my astonishment my prayers were answered and I filled out the form
    and submitted it and the darn thing came to me on my email.
    The problem is I tried it again the next day and it said something to the
    affect that this form can only be used once. I will work on it and see if I
    can solve the issues and then call if I cannot.
    Thanks,
    Damien
    ...
  • Profile Image
    JotForm Support

    Answered by david on July 23, 2015 at 06:39 PM

    I checked your most recent forms and the notifications seem to all be missing the sender and recipient email addresses:

    Change the "Sender E-mail:" to "noreply@jotform.com".  That will send the notifications from our services.

    Change the "Recipient E-mail:" address to the address of the person you would like to receive that specific notification. 

  • Profile Image

    Answered by damienbegley on July 23, 2015 at 08:00 PM

    Okay David and Ashwin,

    I am sorry for getting too worked up here because I am really excited with the results. This is enormously important for my business and THIS THING IS WORKING like a champ....sometimes. 

    I simply did what the directions said for the Big Commerce sites and one has come back to me without any difficulties a number of times. I can use it repeatedly from the same page.  Perfect.

     (The first one I put in the wrong WEB PAGE TYPE not the WYSIWYG and it only worked once)

    Now there is another form I tried without success. This form is the Quick Order form of my submissions.  Three questions:

    1. Are there certain forms or types of forms which will exclusively with Big Commerce?

     

    2. Do you know perhaps why this QUICK ORDER FORM is not working, as in it does not come to my email?

     

    And now....THE MILLION DOLLAR QUESTION...actually literally thousand dollar question:

     

    3 Is it possible for someone to fill out one of these forms on Big Commerce and then attach a file to the form and send it to me?

     

    The reason for why I am asking this is I have a printing business and I wanted to see if it was possible for someone to actually attach an image of what their artwork would be. Thanks.

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    JotForm Support

    Answered by Welvin on July 23, 2015 at 11:06 PM

    No worries, we are here to help.

    For the web page type, our form should work to any CMS and website builders. Just please make sure that the form embed code is placed into the correct container and into HTML editor rather than visual.

    Now, to answer your questions:

    1. Are there certain forms or types of forms which will exclusively with Big Commerce?

    -No. Again, our form should work to any CMS and website builders. When adding the form to BigCommerce, make sure that HTML editor is activated.

     

    2. Do you know perhaps why this QUICK ORDER FORM is not working, as in it does not come to my email?

    -I'm sure that is because of the incomplete configuration. Your sender name is completely empty. Without it, the form notification will most likely not going to work.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

     

    3. Is it possible for someone to fill out one of these forms on Big Commerce and then attach a file to the form and send it to me?

    -You have to add the file upload field to your form to do that. 

    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

     

    If you have any further questions, please create a separate thread for that.

    Thanks