What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    On Internet Explorer their is no option to upload the encryption key.

    Asked by creativeservicesCRF on July 23, 2015 at 09:05 AM

    Hi,

    The other issue is that on Internet Explorer their is no option to upload the key?

     

    kind regards

     

    Wing

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    JotForm Support

    Answered by Charlie on July 23, 2015 at 11:46 AM

    Hi,

    May we know what version of Internet Explorer you are using? 

    For the meantime, you might need to use a different web browser if that's the case.

     

    I'm currently using IE11.

     

    You might also want to check if your IE or an antivirus is blocking some scripts in our end, just to make sure.

    We'll wait for your response.

  • Profile Image

    Answered by creativeservicesCRF on July 23, 2015 at 12:06 PM

    Hi,

    I swear this wasn't working yesterday - but I have guessed this is the case.

    All browser IE 11, Chrome and Firefox works - cheers

     

    And for the response.

     

    Kind regards

     

    Wing

  • Profile Image
    JotForm Support

    Answered by Charlie on July 23, 2015 at 01:24 PM

    No worries, these things do happen. Probably a hiccup on the server or in the browser we're using.

    However, please do contact us if you experienced the problem again.

    Thank you.