On Internet Explorer their is no option to upload the encryption key.

  • Profile Image
    creativeservicesCRF
    Asked on July 23, 2015 at 09:05 AM

    Hi,

    The other issue is that on Internet Explorer their is no option to upload the key?

     

    kind regards

     

    Wing

  • Profile Image
    Charlie
    Answered on July 23, 2015 at 11:46 AM

    Hi,

    May we know what version of Internet Explorer you are using? 

    For the meantime, you might need to use a different web browser if that's the case.

     

    I'm currently using IE11.

     

    You might also want to check if your IE or an antivirus is blocking some scripts in our end, just to make sure.

    We'll wait for your response.

  • Profile Image
    creativeservicesCRF
    Answered on July 23, 2015 at 12:06 PM

    Hi,

    I swear this wasn't working yesterday - but I have guessed this is the case.

    All browser IE 11, Chrome and Firefox works - cheers

     

    And for the response.

     

    Kind regards

     

    Wing

  • Profile Image
    Charlie
    Answered on July 23, 2015 at 01:24 PM

    No worries, these things do happen. Probably a hiccup on the server or in the browser we're using.

    However, please do contact us if you experienced the problem again.

    Thank you.