On Internet Explorer their is no option to upload the encryption key.

  • creativeservicesCRF
    Asked on July 23, 2015 at 9:05 AM

    Hi,

    The other issue is that on Internet Explorer their is no option to upload the key?

     

    kind regards

     

    Wing

  • Charlie
    Replied on July 23, 2015 at 11:46 AM

    Hi,

    May we know what version of Internet Explorer you are using? 

    For the meantime, you might need to use a different web browser if that's the case.

    On Internet Explorer their is no option to upload the encryption key Screenshot 30

     

    I'm currently using IE11.

    On Internet Explorer their is no option to upload the encryption key Screenshot 41

     

    You might also want to check if your IE or an antivirus is blocking some scripts in our end, just to make sure.

    We'll wait for your response.

  • creativeservicesCRF
    Replied on July 23, 2015 at 12:06 PM

    Hi,

    I swear this wasn't working yesterday - but I have guessed this is the case.

    All browser IE 11, Chrome and Firefox works - cheers

     

    And for the response.

     

    Kind regards

     

    Wing

  • Charlie
    Replied on July 23, 2015 at 1:24 PM

    No worries, these things do happen. Probably a hiccup on the server or in the browser we're using.

    However, please do contact us if you experienced the problem again.

    Thank you.