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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Demonstrate secure form

    Asked by WCAA2012 on July 23, 2015 at 11:17 AM

    I had a client write me this:

    Another new member said they wouldn’t use the jotform to register to become a member because it didn’t have the lock symbol. What’s interesting is the form is secure, as indicated by the jotform address. 
     
    Is there a way to show on the website that it’s a secure form? I looked for an symbol jotform might have that we could put on our website but didn’t see one. Other ideas? Thanks!
     
    =================
    I added a security seal but it is not showing up... ??
     
    Is there a waqy to  display the LOCK symbol they are seeking? Do you have verbiage we can add to the form to alleviate concerns?
    Page URL:
    http://www.wcaa.org/members/About_the_WCAA/joinrenew_with_wcaa_5249.ht<br/>ml

    JotForm www div seal
  • Profile Image
    JotForm Support

    Answered by david on July 23, 2015 at 01:12 PM


    Hi,

    Your website and your form are both setup without using https.  Here is the current embed code for your form:

    <script type="text/javascript" src="//form.jotform.us/jsform/22754627938163"></script>

    If you were using the secure embed code, it would be:

    <script type="text/javascript" src="https://secure.jotform.us/jsform/22754627938163"></script>

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    You can add a security seal to your form that will only show up if your form is using SSL based submissions.  This can be done using an image field, it is one of the options presented when you add the field to your form:

    http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    If you have any further questions, let us know and we will be happy to help.