What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email response too long

    Asked by WITSINC on July 23, 2015 at 11:57 AM

    When we receive our emailed response, it is too long because it stacks responses.  We need to make all responses fit onto one page. How can we accomplish this? We already checked the "do not print empty fields".

     

    Thank you

    email Long too long print responses checked
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    JotForm Support

    Answered by Boris on July 23, 2015 at 01:55 PM

    I have logged into your account to check your Email Notification, and I see the issue. The option to Hide Empty Fields on Emails works only when the Data Table is Locked in the email notification.

    Please go to edit your notification by clicking on Setup & Embed > Emails, and click on your notification.

    There, please scroll to the bottom, and click on the Lock Data Table button.

    After performing these steps, empty fields will be omitted from the email notification.

    Please let us know how it goes, or if you need further assistance. We will be happy to help.