What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens after you reach the submission caps on the free plan? Will be still be able to access the form? Can they submit?

    Asked by Estrelitta on July 23, 2015 at 12:44 PM

    I am currently using the free plan and anticpate fewer than 30 submsisions and 100 MB, however, I created the form as a secure form and see that only 10 submission are allowed. What happens once I reach the 10 submissions? Will the other people be able to use the form and it will automatically change to unsecure? Or will the link no longer be accessible?

    after Submissions accessible and OR
  • Profile Image

    Answered by AaronSiciliano on July 23, 2015 at 12:52 PM

    Once the form goes over the limits on your subscription the form will no longer be accessible and will be replaced with a message indicating that the form is no longer available to the user.