What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Problem with auto-emailAsked by betterbalancefinancial on July 23, 2015 at 02:36 PM
I have an email that goes out automatically to anyone that fills out their name and email on my site. For some reason, the font size I set on the auto-email does not match what actually goes out. For example, I have the font size set at 12, but when it gets sent, it's actually size 16.
Also, the email seems to have a faint color background, but the text has a white background. This creates a weird look.
problem email size name font size font
JotForm Support Manager
I am not sure where you get this bigger font, I just sent a test submissions and was able to get the email with the right font size