What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to add/change the message a user recieves once a form is disabled?

    Asked by aceautojobs on July 23, 2015 at 02:50 PM

    We use forms for recruiting/applications, by inserting a link to the form in our job ads.  Once a position is filled I no longer use the form and therefore disable it.  I would like the user to receive a message to let them know the position is no longer available and offer our website information so that they can submit their information for future opportunities. 

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    JotForm Support Manager

    Answered by Jeanette on July 23, 2015 at 05:25 PM

    There are 2 ways to do this:

    1. Set up an autoresponder as explained here: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    2.Set up Form limits and then you can change the form warnings, here is how:




  • Profile Image

    Answered by aceautojobs on July 23, 2015 at 07:14 PM

    Neither of these options are what I'm looking for.  What I want to accomplish is a message or notification to a user once a form is disabled.  Currently, if someone clicks on a disabled form link they receive an "error" message stating this form is currently unavailable.  I would like to be able to change this message if possible.


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    JotForm Support Manager

    Answered by Jeanette on July 23, 2015 at 08:24 PM

    That is possible if you check carefully the guide about Form Limits above, you'll notice the Warning and the default message at the bottom: