The email is not being delivered to all recieipients

  • ARCmags
    Asked on July 23, 2015 at 2:57 PM
  • Ben
    Replied on July 23, 2015 at 5:58 PM

    I see that you have opened one more thread in regards to the same issue. Please always ask on a single one and if needed, feel free to come back to it and add additional info to it.

    I have removed your other thread so that we can properly assist you on this one in regards to this issue, so I am adding the text that I saw on that other thread for completeness:

    "I have 4 email recipients but only one is receiving the completed form.  I do not know how to obtain URL."

    Seeing how one form is updated today while others are not, I presume that this form is the one that has this issue: http://www.jotformpro.com/form/51735226253957

    Looking at it I see that you have quite a few email notifications set up, each seems to be for a single email only.

    Please do check out the following guide: Send Notifications to Multiple Recipients

    This will help you keep only the email notifications that you need and remove the ones that you do not. If needed, you can see here how to remove them: How to Delete Notifications/Autoresponder

    Also, if you wish to get the link of the form, there are several ways to do it. The easiest one is to go to Embed Form wizard:

    The email is not being delivered to all recieipients Image 1 Screenshot 30

    Once you are there, you will immediately see the link:

    The email is not being delivered to all recieipients Image 2 Screenshot 41

    Do let us know if this is not the right form, and how it goes with the emails and we would be happy to assist :)