Empty fields containing encrypted code.

  • kllamas
    Asked on July 23, 2015 at 3:17 PM

    I added the encrypted data to some of our forms but when they came back, the lines that the client left black still had encrypted data in them making them look terrible for printing, etc. 

     

    Is there any way around that?

  • David JotForm Support Manager
    Replied on July 23, 2015 at 6:17 PM

    The empty fields will not get any encrypted code:

    Empty fields containing encrypted code Screenshot 30

    I just submit your form, and I only filled the first field, the other blank fields do not show any data:

    Empty fields containing encrypted code Screenshot 41

    You could hide empty field: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts, to test that empty fields are not containing any data.

    Let us know if you need more help, we will be glad to assist you.