What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lists does not appear when I integrate my form to Mailchimp

    Asked by revolutionwed on July 23, 2015 at 03:47 PM

    After I put in my Mail Chimp API, it asks me to select a list, but none of my lists are shown in the drop down menu (it's empty). If I click NEXT, it redirects me to select a list first, which is still empty. I have like 10-15 Mail Chimp lists...why don't they show up when I try to integrate them?



    This is a re-post of a comment on How to Integrate with MailChimp

    next integrate select shown Mailchimp lists
  • Profile Image
    JotForm Support

    Answered by Welvin on July 23, 2015 at 06:42 PM

    Our apologies for the inconvenience caused. Please try the following:

    a. Close the form builder

    b. Logout from your account

    c. Clear your browser's cache and cookies

    d. Login again and edit your form

    e. Go to Mailchimp and create a new key, just for the integration.

    f. Integrate the form to MailChimp, put up the new key.

     

    I hope that helps. If not, please let us know so we can investigate further.

    Thanks