Lists does not appear when I integrate my form to Mailchimp

  • Profile Image
    revolutionwed
    Asked on July 23, 2015 at 03:47 PM

    After I put in my Mail Chimp API, it asks me to select a list, but none of my lists are shown in the drop down menu (it's empty). If I click NEXT, it redirects me to select a list first, which is still empty. I have like 10-15 Mail Chimp lists...why don't they show up when I try to integrate them?



    This is a re-post of a comment on How to Integrate with MailChimp

  • Profile Image
    Welvin
    Answered on July 23, 2015 at 06:42 PM

    Our apologies for the inconvenience caused. Please try the following:

    a. Close the form builder

    b. Logout from your account

    c. Clear your browser's cache and cookies

    d. Login again and edit your form

    e. Go to Mailchimp and create a new key, just for the integration.

    f. Integrate the form to MailChimp, put up the new key.

     

    I hope that helps. If not, please let us know so we can investigate further.

    Thanks