Can't decrypt the emailed notification and the information displayed on

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    Asked on July 23, 2015 at 04:59 PM

    We have an issue with decrypting the data on one computer, both viewing the email notification on the browser and viewing the information on  However, we are able to view the data on other computers fine.

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    Answered on July 23, 2015 at 07:50 PM

    I would suggest you try to Clear your Browser's Data and see if it solves the issue. 

    If after clearing your browser's data didn't solve the issue, please let us know. 

    Also, can you, please, provide us the Form URL of the form you're having troubles with so we may check and help you further. We will wait for your response. Thank you.