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  • Profile Image

    Not receiving data from my form inside of email notification

    Asked by maryfoundation1 on July 23, 2015 at 11:52 PM

    When a registration form is filled out I get emailed a form that is completely different with no info on the form

    except the persons name but under a field that's not even on the form.

    Please advise me as it is needed for an upcoming event...

    Thanks,

    Richard

    Screenshot
    registration form different a name thanks
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 24, 2015 at 03:37 AM

    I have inspected your form http://www.jotform.us/form/51097176505154 and the reason you are not getting data from your form inside of your email is because you did not set field names and values of field inside of your Email Notifications setting correctly. Your email Notification looks like this and you do not have those fields inside of your form:

    I would suggest you to delete this Email Notification and create new. When you create new Email Notification all fields and values of fields will be set correctly. 

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this will help. Let us know if you need further assistance.