What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not visible on my website

    Asked by Chris Fleury   on July 24, 2015 at 09:32 AM

    I have a question and a problem about my form.  Why do I have to refresh my website page for them to appear? 

    Page URL:

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    JotForm Support

    Answered by BJoanna on July 24, 2015 at 11:50 AM

    I have inspected your website and I was able to replicate mentioned issue. Also I noticed that you are using script code for embedding your form on website. We recommend using of iFrame code. You can try to replace script code with iFrame to see that will resolve your issue. In this article you can find out how to do it.


    Hope this will help. Let us know if you need further assistance. 

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    Answered by Chris Fleury   on July 24, 2015 at 12:19 PM
    Thank you much, I got it