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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I make the paypal "amount" box bigger?

    Asked by AprilM on July 24, 2015 at 12:03 PM

    When I am in the editing mode, the paypal "amount" box size is fine.  When I preview it, it shrinks to a tiny box, which has confused my donor base.

    Also, can I get the First Name, Last Name on one line and the Area Code and Phone Number on one line for simplicity?

    Thank you.

    Page URL:
    http://form.jotform.us/form/52036216291145

    amount Make size name phone number preview
  • Profile Image
    JotForm Support

    Answered by Boris on July 24, 2015 at 01:24 PM

    The first thing I have noticed after looking at your form, is that you seem to have accidentally shrunken your text labels / font size. To fix it, please open up your form in the Form Designer:

    In the Designer, please click on Font Options to expand them, and move the slider from the tiny 8px font size back to something like 14px or so.

    Now that we have made your form readable again, lets see what we can do about the other tweaks. When I look at the Amount Donated field, it does not change size on my end, but the font is way to small when the tweak from above is not yet applied. Is this what you meant when saying that this field is small?

    The text inside this box will be OK when the font size is adjusted, as suggested above.

    When it comes to moving the fields to be on the same line, yes, we can do that. You can add the following code as custom CSS to your form:

    #cid_17 .form-sub-label-container {
      margin-right: 1% !important;
    }

    #cid_20 .phone-separate { display: none; }

    [data-type="control_phone"] .form-sub-label-container:first-child {
        width: 28.5% !important;
    }

    This is how the form would look live, with these changes:

    http://www.jotformpro.com/form/52045558380961

    Please let us know if you need any other assistance with your forms, and we will be happy to help.

  • Profile Image

    Answered by pablohungry on October 16, 2015 at 02:10 PM

    I think I have the same issue, but it's not my font size. I have my base font size high, but that means the text in the Paypal total box doesn't fit in the box, any thing over three numbers is being cut off. How do you increase the size of the box to fix this?