Form over quota

  • Profile Image
    ownthecouture
    Asked on July 24, 2015 at 01:22 PM

    My consignment form is imbedded on my website and it is not visible. When looking into the form on JotForm it stated that the form was over quota when I clicked on preview.

    What does this mean and is this why it doesn't appear on my website page even though it's been imbedded.

    Thanks

     

    Caroline 

  • Profile Image
    david
    Answered on July 24, 2015 at 01:44 PM

    Hi,

    I checked your account and it looks like you were over your storage limits.  Since you have upgraded, you are now well below your Premium account limits.  However, if you delete some of the submissions that have files attached, you will be able to reduce your total storage back below the Free account limits.  You could then downgrade back to Free if you'd like.

    If you have any further questions, let us know and we will be happy to help.