What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by ownthecouture on July 24, 2015 at 01:22 PM

    My consignment form is imbedded on my website and it is not visible. When looking into the form on JotForm it stated that the form was over quota when I clicked on preview.

    What does this mean and is this why it doesn't appear on my website page even though it's been imbedded.

    Thanks

     

    Caroline 

    form over quota JotForm preview not visible thanks
  • Profile Image
    JotForm Support

    Answered by david on July 24, 2015 at 01:44 PM

    Hi,

    I checked your account and it looks like you were over your storage limits.  Since you have upgraded, you are now well below your Premium account limits.  However, if you delete some of the submissions that have files attached, you will be able to reduce your total storage back below the Free account limits.  You could then downgrade back to Free if you'd like.

    If you have any further questions, let us know and we will be happy to help.