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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Logo image in exported Fillable PDF form is stretched over multiple pages

    Asked by TonyBenting on July 24, 2015 at 01:24 PM

    We are having issues getting the fillable pdf form


    it seem to be stretching our logo over multiple pages and the headers are now missing?



    we need to be able to us ethe form offline as we are finding that the clerks who use the form ar elsoing connection whilst onsite


    can you advise on how the fillable form will work on a mobile device? can i save the forms to the device then submit them later back at base if multiple jobs are done in a single day?


    it wont let me upload the pdf i created as file format not suppported here



    can you take a look on our account at the pdf that is created from our main form



    kind regards



  • Profile Image
    JotForm Support

    Answered by BJoanna on July 24, 2015 at 02:14 PM

    I have created fillable PDF form from your form: http://www.jotformeu.com/form/43205842053346 

    and I was able to reproduce mentioned problem that your logo is stretched over multiple pages.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    I have moved your other question to separate thread and we will provide you an answer there shortly.

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 24, 2015 at 02:20 PM

    I have moved your other question to this thread: http://www.jotform.com/answers/618988