What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    questions regarding the security of our data

    Asked by rjviggia on July 24, 2015 at 02:58 PM

    Hi!

    Quick question, if I'm creating forms for Patient Intake submissions; is the SSL security setting enough to protect the information or do I need to utilize this encryption option as well?

    Thanks,

    Rose



    This is a re-post of a comment on Encrypted Forms and How to Use Them

    Submissions creating forms encryption protect
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    JotForm Support

    Answered by david on July 24, 2015 at 03:44 PM

    Hi,

    SSL should be enough to protect your users as long as you are deleting the submissions once you collect the data from your account.  Here is a bit more in depth guide on using JotForm in a HIPAA compliant manner:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

    When collecting sensitive data, it never hurts to use more security.  Keep in mind though, if you lose your encryption key, you will lose the data associated with it. Which is why I am hesitant to recommend the encryption feature.

    If you have any further questions, let us know and we will be happy to help.