Why is bottom of one form cutting off?

  • afcpool
    Asked on July 24, 2015 at 5:11 PM

    Think I am going nuts here! I have several JotForms on our site, but this one is having the bottom cut-off (as is, just the bottom of the submit image, but if you open up dependent pieces, the submit button and text above it disappears). What is particularly odd is that other people seem to have been able to make submissions fine. I have checked in Chrome, IE, and iPhone Safari and all lose the bottom.

  • Mike
    Replied on July 24, 2015 at 6:14 PM

    There is a form height issue caused by iFrame embedding method. The iFrames do not have an auto-resizing option, so the form placeholder size is not automatically adjusted based on the form actions.

    You can try a form Embed code instead of the iFrame. The JS Embed method has the auto-resizing functionality enabled by default.

    Why is bottom of one form cutting off? Image 1 Screenshot 20

    However, the Embed code may conflict with other scripts in some cases. If it does not work well on your site, we can increase the iFrame height manually and set it to scrolling - auto.