What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to log out and then log in with my institution account. I tried to login from original login page and the linked page is not found. Help.

    Asked by nelsond on December 09, 2011 at 10:20 AM
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    Answered by fxr on December 09, 2011 at 11:47 AM

    Its quite difficult to work out exactly what you are experiencing here. 

    Can you try this:

    1. at the bottom of http://www.jotform.com click logout.

    2. Press CTRL+F5 to refresh the page.

    3. Try logging back in. 

    If its still refusing to work, can you try to explain whats happening and giving us as much detail as possible.

    Thanks.