What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I separate the form into people that pay by Paypal vs people who can get membership for free?

    Asked by aricurn on July 25, 2015 at 03:57 AM

    I have set up a jotform here - http://forcesenterprisenetwork.co.uk/membership

    Some members have to pay and I plan to add a Paypal button, but some members can receive free membership, but I am unsure how to do this in Jotform - thank you for any help


    Kind regards



    Page URL:

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    JotForm Support

    Answered by Jan on July 25, 2015 at 08:38 AM

    You can actually have an option where your user can choose FREE or PAID subscription.

    On the Payment Wizard, please choose "Sell Subscriptions" and then press next.

    Here you can just add a subscription and choose "0" value for the Price. After that, press the "Save Subscription" button.

    And then just add another product or a paid subscription. 

    Hope this works for you. Let us know if you have any questions. Thank you.

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    Answered by aricurn on July 25, 2015 at 11:31 AM

    Great advice - thank you so much for replying. Am I able to collect the data as in the form already made - http://forcesenterprisenetwork.co.uk/membership AND add in the payment option with paypal (or free), or should I set up a second form leading from the submit button for the payment (hope this all makes sense?)


    Thank you

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    JotForm Support

    Answered by Welvin on July 25, 2015 at 12:57 PM

    With the given suggestion, yes you can. 

    But I would like to know if you are offering a one-time membership payment or if it's a recurring membership payment.

    For a one-time payment, you can set it up as a product item. If it's monthly, you can set it up based on the given suggestion by my colleague.

    Then make it as a non-required field for optional payment. But you can also make it as a required field and conditionally show it based on the previous field answer.


    Let's say, a radio button field with options like "Non-Free Member" and "Free Member".

    Example: http://www.jotformpro.com/form/52054968197972. Scroll down to the bottom part.


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    Answered by aricurn on July 26, 2015 at 01:15 AM

    Wonderful advice - thank you so much!

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    JotForm Support

    Answered by Jan on July 26, 2015 at 02:54 AM

    On behalf of Welvin, you're welcome. Let us know if you need any help.

    Thank you.