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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I download my pictures once my customers have submitted them on my website?

    Asked by cheryljandjdut on December 09, 2011 at 10:58 AM

    I can see the pictures that have been uploaded under the submission form,but when I click on the picture to download it brings up the photo but I'm not able to save it.  I also tried to right click the photo to save but it doesn't give me an option.

    How do I get the picture in the quality that it was uploaded so I can use it for their wedding invitations?

    ps I couldn't get a screen print



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    Answered by fxr on December 09, 2011 at 02:12 PM

    Open the submissions for the relevant form.

    Open one of the submissions, you will see the image(s) on the submission, underneath each image you will find a link, click on it, it will open in your web browser.. then right-click on the image and select 'Save as'


    This image is the exact image your user uploaded.

    If have any issues of that let us know where your getting stuck.