How do I download my pictures once my customers have submitted them on my website?

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    Asked on December 09, 2011 at 10:58 AM

    I can see the pictures that have been uploaded under the submission form,but when I click on the picture to download it brings up the photo but I'm not able to save it.  I also tried to right click the photo to save but it doesn't give me an option.

    How do I get the picture in the quality that it was uploaded so I can use it for their wedding invitations?

    ps I couldn't get a screen print



  • Profile Image
    Answered on December 09, 2011 at 02:12 PM

    Open the submissions for the relevant form.

    Open one of the submissions, you will see the image(s) on the submission, underneath each image you will find a link, click on it, it will open in your web browser.. then right-click on the image and select 'Save as'


    This image is the exact image your user uploaded.

    If have any issues of that let us know where your getting stuck.