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XML Error when creating a Fillable PDFAsked by mkwray on July 25, 2015 at 09:08 AM
Can someone help? I keep getting this error message:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
This is a re-post of a comment on How to Create a PDF Form
Is this when you download the fillable PDF version of the form or is it when you download the submission as PDF? You are into creating a PDF form guide and the error seems not related to it. Please clarify and let us know the form in question so we can check it for you.
This happens when I select the form I want to create into a PDF, click "more", select "Create PDF", the system asks if I want to include the page breaks and submit button, I click "continue". I get a message that it's "working" and then I get the response that I copied and pasted above.
I just tried again and got the same message. How can we fix this?
Ah, yes. I should have tried it. Sorry. I was able to replicate it now.
This problem is now forwarded to our developers. If there are updates, you should know it in this thread.
Thank you for reporting.
I am having the same problem.
Initial problem was when a change was made a new copy of the PDF did not use new information but the link was correct.
I was working last night when most people would be sleeping and it took 40 minutes of "working" before a PDF was created.
I have responded already to your post about this here http://www.jotform.com/answers/619713
Please use your own post for your update and follow up message.
Hi, may i know when will the problem be solved? I am facing the same problem too.
I'm sorry, but we don't have an update of this report yet. If there's any, I'm sure that assigned developer would let us know here.
Thank you for your patience and understanding.
We have moved your question to a separate thread and shall be addressed there shortly.
Sorry for the too late response. I guess it happened because of a temporary server problem. I just tested your forms within your account and could generate PDFs successfully.
OK, thank you
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